Check In & Out
Amenities
Luggage Storage
Check-In/Out
What time is Check-in/out
Check-in window is 15:00 - 22:00 / Checkout is before 11:00 (contactless check-out, no check-out procedures needed)
What is required at check-in?
- Your debit/credit card (prepaid cards are not accepted) for security guarantee authorisation
- Your booking confirmation (No need to print)
Can I check-in before 3pm?
Subject to availability, early check-in from 12midday can be purchased at £15/room, please get in touch to check for availability if required. Unless confirmed, please do not turn up directly for early check-in before 3pm.
I will be arriving after 10pm, what should I do?
For arrivals after 10pm, online check-in must be completed in advance to save a debit/credit card to receive self-check-in details via Whatsapp, please get in touch for details. Bookings not checked-in by 22:00 will be regarded as “No Show” without refund.
Can I opt for self check-in?
We aim to check-in all first time guests in person to ensure a smooth process, if you prefer self check-in instead, please get in touch to complete online check-in in advance to save a debit/credit card to receive self-check-in details via Whatsapp
Can I drop off my luggage before check-in/after check-out?
Luggage storage can be arranged from 11am before check-in and up till 6pm after check-out, you must get in touch to prebook if required. Unless confirmed, please do not turn up directly for luggage drop off.
Can I check-out after 11am?
Subject to availability, extended check-out until 1pm can be purchased at £15/room, please get in touch to check for availability if required.
I do not have Whatsapp, can I still opt for online check-in?
Unfortunately not. Whatsapp allows communication with guests from all over the globe. Self check-in details also contain images and texts in which Whatsapp is the most ideal channel for this purpose.
Parking
Can I reserve a parking bay?
Limited on site paring/EV charging are available for guests' registered vehicle first come first served and cannot be reserved.
What if all bays are occupied at my arrival?
On street parking/council carpark can also be found nearby, please refer to details HERE.
Can I park more than 1 car on-site?
ONE car per room can be registered at Check-in
Any height/length restrictions?
Due to limited space, only standard vehicles (with <2m height) are accepted
Is EV charger available?
1 x 7kWh EV charger (accessible by 2 bays) available. Please note all bays available to all vehicle types, NOT EV ONLY. Please refer to tariff HERE and activation instructions at the reception.
Can I park my car with you before check-in/after check-out?
Free parking starts from check-in time (3pm) until check-out time (11am), surcharges apply for early/extended parking, tariff can be found HERE.
Are you inside LEZ/ULEZ zone?
From 29/8/2023, we are included inside the London ULEZ zone, details can be found HERE
Food & Drinks
Is breakfast served on site?
All our rooms are sold at Room-only rate. There are plenty of restaurants/cafes within walking distance of us, shared kitchen is also available for guest use.
Can I cook my own food on site?
Communal kitchen is available for guest use. Use of any cooking applicances in the rooms is strictly prohibited and breaches our insurance policy.
Are there any other light refreshments available?
There is vending machine on site selling confectionary, drinks, cup noodles etc, please refer to Food&Drinks page for details.
